Terms & Conditions Agreement

The Agreement Intro

Atyafi Store ( Ahmed Abdullah Al-Hussain Trading Establishment Registered with Commercial Registry No. 2062617049) is welcoming all of our store visitors and inform all visitors that the Terms & Conditions governing the use of this online store and legal consequences for all of your online activity on this store are listed below.

All types of activities on Atyafi Store of consumers or any other parties are governed by the by Terms and Conditions listed below and you confirm agreeing once you start using this store for online shopping or any other activities and transactions except transaction related to personal aspects and related to issuing real estate instruments.

You’ll confirm agreeing with Atyafi Store Terms & Conditions once you start registering for an account according to Article No.10 in the Saudi system of online transactions.

Article No.1 – Intro & Definitions

The mentioned intro above is an essential part of Atyafi Stores Terms & Conditions and you’ll find below the definitions of the main terminologies used within this agreement:

  1. (Store) which refers to Atyafi Store whether it is the online store, the mobile app or the physical store.
  2. (User) which refers to any consumer who will use this store to purchase a product or a service.
  3. (Agreement) which refers to the Terms & Conditions of this agreement which rules and controls the relationships of concerned parties.

Article No.2 – User’s Legal Capacity

  1. The user confirms that he is eligible legally to use this store and he/she is at least 18 years old.
  2. The user agrees that if he violates Article No.2, he will be responsible for all the consequences.

Article No.3 – Atyafi Store Obligations

  1. Atyafi Store is committed to providing related products or services to the store’s nature for users and consumers.
  2. Atyafi Store may also provide other related services like after-sale services depending on the nature or type of ordered products or services by users.

Article No.4 – Atyafi Store Regulations

  1. Users are obligated to use this online store in accordance to the main public morals and regulations applied in Saudi Arabia.
  2. The user is obligated to avoid violating the main public morals and regulations applied in Saudi Arabia when he uses any purchased product or service.

Article No.5 – Users’ Accounts

Once your register in Atyafi Store to own a personal account, you’ll be obligated to disclose specific information and to choose a user name and confidential password to login to your account on Atyafi Store and you’ll also agree with the following:

  1. You’re responsible for securing your personal account logging information and you’re obligated to inform Atyafi Store about any unauthorized use or hacking on your account.  
  2. Atyafi Store is not responsible for any direct or indirect losses you’ll suffer after disclosing your account user name or password.
  3. You’re obligated to only use your account on Atyafi Store by yourself as it’s your full responsibility even if you let someone else use it.
  4. You’re committed to using Atyafi Store with integrity
  5. You’re obligated to disclose real, accurate, updated, completed and legal information about yourself when you sign up in Atyafi Store and to update your information when needed.
  6. Atyafi Store is committed to deal with your personal and contact information with complete confidentiality.
  7. Atyafi Store is authorized to suspend your account when using inaccurate or incomplete information or not accordance to what is agreed on this agreement to avoid harming the rights of Atyafi Store and other users.
  8. Atyafi Store is authorized to suspend your account, store or access to the store services again when you violate any of the rules listed above.

Article No.6 – Official Communication Options

  1. All the parties involved in this agreement approve that the registered email is the official communication option.
  2. The user agrees that all online agreements, disclosures, statements and other forms of communication have the same authority of written forms and it fulfills all the legal demands.
  3. The user confirm that he has no problem with communicating through his email about all agreements and newsletters sent to all users or specific users.

Article No.7 – Update on Terms & Conditions Agreement and Fees

  1. Atyafi Store will inform the users through official communication options with any updates of this agreement that may limit or increase your rights or obligations.
  2. In case of no approval about any updates on this agreement, Atyafi store requests to stop using its services as logging to your account or using this store is a confirmation of approval and we’re available for any discussion and suggestions related to the Terms & Conditions.
  3. All fees are charged in Saudi Riyal amounts and users are obligated to pay the declared fees through the official payment options available on Atyafi Store.
  4. Atyafi Store may impose additional fees on users based on the type of ordered products or services and imposed national fees or taxes on specific products or services.
  5. Atyafi Store is authorized by this agreement to add or reduce certain fees or expenses on users regardless of their reasons to use the store.

Article No.8 – Atyafi Store Payment Solutions

  1. Atyafi Store provides multiple online payment solutions through cooperating with its online payment partners to facilitate convenient online shopping experiences.
  2. Atyafi Store is committed to defining the price of a product or service based on its market value
  3. Atyafi Store is committed to providing invoices and receipts of all financial transactions related to the store in addition to delivering invoices to users of purchased products or services.
  4. Atyafi Store is committed to declare all accounting standards followed in the store in accordance with this agreement terms and related to other legal, economic and commercial aspects.

Article No.9 – Personal & Transactional Information

  1. The user confirms that he authorizes unlimited, international, consistent, not cancelable, free charged rights to use personal information and preferences disclosed on Atyafi Store through dedicated communicating & registering forms, online messages and other official communication channels in accordance with what fulfills the platform goals.
  2. Users’ privacy terms & conditions follow the rules of the Privacy Policy of Atyafi Store and what is mentioned in this agreement related to personal information privacy.    

Article No.10 – Intellectual Property

  1. Intellectual property rights of Atyafi Store is a full ownership to the store regardless of it was owned before or after developing this platform.
  2. The users is committed to respect the intellectual property rights of Atyafi Store including the brand name, logos and other symbols owned or displayed on the store as all mentioned items are a part of the full ownership of Atyafi Store intellectual property rights.  

Article No.11 – Atyafi Store Responsibilities

  1. Atyafi Store is committed to pursuing commercial activities on this online platform in accordance with related laws and regulations in Saudi Arabia and the terms of this agreement.
  2. Atyafi Store is not responsible for compensations related to any direct or indirect consequences to faults or careless actions of users or third parties like shipping companies.
  3. Atyafi Store owners, operating team and representatives are committed to providing legal professional services or products and authorized by the laws of Saudi Arabia and only for legal uses.

Article No. 12 – Information Confidentiality

  1. Atyafi Store follows professional technical standards and actions to secure and restrict unauthorized access to the users’ personal information.
  2. Atyafi Store points out that the internet is not as fully secured network and therefore your personal information is not 100% secured on the store.
  3. Atyafi Store has no control over the actions of third parties including accounts and pages linked externally to the store and other parties claiming that they represent other users.
  4. The users approve using their personal information and preferences to customize marketing campaigns as the process of collecting, analyzing and using of personal data follows the terms of Atyafi Store Privacy Policy.

Article No. 13 – Membership Restriction

Atyafi Store is authorized to suspend or canceling the membership of any users or restricting the access to the platform services at any time without any previous notice and for any undeclared reason.

Article No.14 – Replacement Policy

  1. Without violating the terms and conditions of this agreement, consumers are allowed to replace the purchased products from Atyafi Store within only 7 days from the date of receiving the product.
    Note: Customers of outside Saudi Arabia, shall be responsible for shipping fees.
  2. To allow replacing the purchased product, the product should be undamaged and unused and Atyafi Store is authorized to examine the product before replacing it.
  3. The consumer is not allowed to replace the product in the following cases:
    -If the product is manufactured or imported based on certain specifications decided by the customer except for products with flaws and products that don’t match the customer order.
    -If the product is a videotape, a CD or digital programs that have been used.
    -If the product is a magazine, a newspaper or a book on any other related types.
    -If there is any defect in the product resulted from consumer usage.
    -If the contract involves providing accommodation, transportation or catering services.
    -If the contract involves purchasing online programs downloading products.
  4. If the case doesn’t violate the mentioned terms, the consumer is allowed to cancel the contract and return the product to Atyafi Store but he will pay the shipping or delivery fees for replaced products.

Article No.15 – Return Policy  

  1. Without violating the terms and conditions of this agreement, consumers are allowed to cancel the contract and return the purchased products from Atyafi Store within only 7 days from the date of receiving the product.
  2. To allow returning the purchased product, the product should be undamaged and unused and Atyafi Store is authorized to examine the product before returning it and the returning fees will be under the responsibility of the customer.
  3. The consumer is not allowed to return the product in the following cases:
    -If the product is manufactured or imported based on certain specifications decided by the customer except for products with flaws and products that don’t match the customer order.
    -If the product is a videotape, a CD or digital programs that have been used.
    -If the product is a magazine, a newspaper or a book on any other related types.
    -If there is any defect in the product resulted from consumer usage.
    -If the contract involves providing accommodation, transportation or catering services.
    -If the contract involves purchasing online programs downloading products.
  4. If the case doesn’t violate the mentioned terms, the consumer is allowed to cancel the contract and return the product to Atyafi Store to receive the paid amount with a deduction of the shipping or delivery fees.

Article No.16 – Applied Laws & Regulations

Atyafi Store Terms & Conditions Agreement follows and governed by the applied laws and regulations in Saudi Arabia and fully subjected to the laws of authorities in Saudi Arabia.

Article No.17 – General Terms & Conditions

-In the cases of canceling any of this agreement terms and conditions or it’s not applicable anymore, this will not affect the authority of other terms and conditions and they’ll remain applicable until performing any updated by Atyafi Store managing team on this agreement.

-The Terms & Conditions agreement which can be updated in different circumstances defines the operating, contracting procedures between Atyafi Store and Users with taking the following points into consideration:

  1. The Arabic Language is the official language for understanding or translating this agreement to other languages.
  2. All the prices of available products or services on Atyafi Store will fluctuate when needed.
  3. Atyafi Store promotions and offers are temporary and could be changed or canceled at any time.
  4. All the involved parties of this agreement are obligated to interact with each other in accordance with related laws and regulations.
  5. The Terms & Conditions Agreement is only canceled with a decision from Atyafi Store managing team.